Suppliers

Manage your supplier list: add new suppliers, update details, set primary category/country, and quickly find what you need.


What you can do

  • Add a supplier with required basics (name, primary category, primary country).
  • Edit details (codes, contacts, notes).
  • Link additional categories or countries and choose one primary of each.
  • Deactivate/reactivate a supplier.
  • Search and filter the list.

Who can do this?

  • Viewer: read-only
  • Writer/Admin: create, edit, delete

Add a new supplier (step-by-step)

  1. Go to Suppliers: /o/:organizationId/suppliers
  2. Click “New supplier”
  3. Fill in:
    • Name: the display name used across the app
    • Supplier code: your internal ID (used for lookup and deduplication)
    • Contacts: email/phone if available
    • Primary category: pick from the list
    • Primary country: pick from the list
  4. Save

Result: the supplier appears in the list with a risk badge (from its category/country context).

Tip: Keep codes unique and stable to avoid duplicates.


Edit a supplier

  1. From the Suppliers list, click a row to open details
  2. Update fields as needed
  3. Save

To deactivate/reactivate: toggle the Status field on the supplier page. Inactive suppliers are hidden by default from lists.


  • Categories: you can add multiple categories and select one as Primary. This primary sets the baseline risk.
  • Countries: you can add multiple countries and select one as Primary. This primary country is used for default context and may trigger country-specific rules.

How to:

  1. Open the supplier detail
  2. Use the “Add category/country” controls to link more
  3. Mark the desired one as Primary
  4. Save

Search and filter the list

  • Global search: type at least 2 characters in the dashboard search to find suppliers quickly.
  • In the Suppliers page:
    • Use the search box to filter by name or code
    • Filter by Status (Active/Inactive)
    • Filter by Category
    • Sort columns as needed

Tip: Debounced search avoids unnecessary reloads; give it a moment after typing.


Understand the risk badge

  • The badge reflects the effective risk based on the supplier’s primary category and any applicable country-specific rules.
  • Use it to focus on higher-risk suppliers first.

Troubleshooting

  • I can’t save: check your role (Writer/Admin required) or missing required fields.
  • “Duplicate” error: the supplier code likely exists already—search before creating.
  • I can’t see my supplier: it may be Inactive; use the Status filter.